Elevators are the heartbeat of any mid- to high-rise building, quietly lifting heavy daily—moving people and goods smoothly from floor to floor. In the U.S. alone, more than 900,000 elevators carry out over 18 billion passenger trips yearly, a sign of how vital they are to daily operations. But even the most sophisticated systems can fall behind without routine checkups. Over time, wear and tear, hidden inefficiencies, or safety issues can creep in. We offer in-depth elevator performance evaluations—to catch problems early, prevent breakdowns, and ensure your system stays safe, efficient, and fully compliant.
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Ensure Safety, Compliance, and Peak Efficiency with Expert Elevator Performance Evaluations |
Why Elevator Performance Evaluations Are Critical
Maintain Efficiency, Safety, and Value Over Time Every elevator, no matter the make or model, requires periodic assessment to verify its operational performance, code compliance, and mechanical integrity. With many elevators in U.S. commercial buildings averaging between 20 and 25 years of service, aging components often go unnoticed until a failure occurs. These evaluations go beyond standard inspections—they offer a data-driven look into how well your elevator functions and what adjustments can optimize reliability and lifespan. Benefits of regular elevator performance assessments include
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Components of an Elevator Performance EvaluationOur evaluations leave no stone unturned. We take a thorough approach that blends hands-on visual inspections, real-time operational testing, performance benchmarking, and advanced data analysis. This detailed process gives you a clear, comprehensive view of your elevator system’s overall condition—so you can make informed decisions with confidence.
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Mechanical & Operational Analysis
Safety Systems Review Safety is paramount. Elevator incidents result in roughly 17,000 emergency room visits in the U.S. each year, underscoring the need for proactive maintenance.
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Compliance & Code Review
We verify your elevator meets all local, state, and federal requirements including:
Modernization & Lifecycle Assessment Stay competitive and future-ready with our upgrade insights:
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Who Needs an Elevator Performance Evaluation?
If you own, manage, or maintain a building with elevators, a performance evaluation is not optional—it's essential. With over 900,000 elevators in the United States—most concentrated in commercial and multifamily residential properties—regular evaluations are the key to keeping systems safe, efficient, and up to code. Whether you're operating in a residential, commercial, hospitality, healthcare, or industrial setting, this service is tailored to meet your building's specific needs.
Common clients who benefit from evaluations
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Signs You May Need an Elevator Performance Evaluation
Don't Wait for a Breakdown—Watch for These Red Flags
Even if your elevator passes code inspections, that doesn't mean it's running optimally. According to U.S. OSHA findings, many elevator failures and safety violations can be traced back to skipped or inconsistent evaluations. If you've noticed any of the following, it's time for a comprehensive evaluation:
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Elevator Types We Evaluate
Our team is trained to evaluate a wide range of vertical transportation systems, from legacy elevators to cutting-edge smart lifts. We evaluate systems including
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The Elevator Evaluation ProcessWe've streamlined the evaluation process to deliver maximum insight with minimal disruption.
Step 1 – Initial Consultation
We begin with an on-site meeting to get to know your building, understand how your elevators are used, and hear about any issues you've noticed. Whether you're dealing with aging equipment, rider complaints, or recurring shutdowns, this conversation helps us zero in on what matters most. It's a brief but crucial step that allows us to customize the evaluation to your specific system—ensuring our inspection is thorough, targeted, and effective. Step 2 – On-Site Inspection Our elevator experts perform a thorough inspection from top to bottom. We check the motor room, ride the elevator, inspect the pit, and even climb on top of the cab if needed. Using both visual checks and testing tools, we assess mechanical condition, ride smoothness, noise levels, and how well the elevator levels at each floor. It's all about identifying issues early and measuring performance beyond what you can see. Step 3 – Data Collection & Performance Benchmarking This is where the numbers tell the real story. We collect data on ride speed, acceleration, vibration, door timing, and floor accuracy—then compare it to industry benchmarks. If your elevator is underperforming, we'll show you where and why. This step gives you measurable insights, not just guesses or vague observations. It's about turning technical data into actionable steps for better performance and safety. Step 4 – Detailed Reporting Once the inspection is complete, we pull everything together into a clear, easy-to-follow report. You’ll get an honest assessment of your elevator’s condition, a list of any issues we found, and a prioritized plan that lays out what should be addressed—and when. Step 5 – Post-Evaluation Support After you’ve had a chance to go over the report, we’ll walk through it with you—step by step. If anything’s unclear, we’ll take the time to explain it in plain, straightforward terms. And if you're not sure what to do next, we’ll help you sort through your options and figure out the best way forward. Whether it’s organizing repairs or mapping out a long-term upgrade plan, we’re here to help you make progress with confidence. |
Why Choose a Professional Elevator Performance Evaluation?
A qualified, third-party evaluation offers objective insights free from vendor sales bias. You gain access to deep technical knowledge, industry benchmarking data, and actionable recommendations that serve your building's best interests—not a service contract quota.
Key reasons clients trust third-party evaluations
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Stay Ahead with Scheduled Elevator Performance Evaluations
Annual, Biannual, or Event-Based Evaluations Keep You in Control
Depending on building size, traffic volume, and elevator type, we recommend a custom evaluation frequency plan. This helps you proactively manage wear, comply with regulations, and prepare for future upgrades. Consider a scheduled evaluation
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Frequently Asked Questions (FAQ)
How long does a typical performance evaluation take?
Most elevator evaluations are done in a single business day, especially for standard systems. If your building has multiple or complex elevators, we may need up to two days. Once the evaluation is complete, you'll receive a full report within 3 to 5 business days. We know your time is valuable, so we aim to deliver insights quickly without compromising on detail.
Can you evaluate elevators still under warranty or service contract?
Yes, we absolutely can—and should. Even if your elevator is under warranty or covered by a service agreement, an independent evaluation helps ensure everything is operating as it should. It's a smart way to verify your contractor's work and spot any performance issues early, all while protecting your investment with objective, unbiased feedback.
Will this evaluation disrupt building operations?
Our goal is to keep disruptions to a minimum. We typically perform testing during low-traffic hours and coordinate with your building staff in advance. Most inspections are quiet and quick, so tenants or employees may not even notice we're there. You get a full performance check without the headache of interfering with day-to-day operations.
Do you provide modernization recommendations?
Absolutely. During every evaluation, we look for signs of outdated equipment or inefficient systems. If modernization makes sense, we'll lay out your options clearly—what needs upgrading, why, and how much you can expect to spend. We'll even include ROI insights to help you decide if it's the right time to invest in newer, smarter elevator technology.
Most elevator evaluations are done in a single business day, especially for standard systems. If your building has multiple or complex elevators, we may need up to two days. Once the evaluation is complete, you'll receive a full report within 3 to 5 business days. We know your time is valuable, so we aim to deliver insights quickly without compromising on detail.
Can you evaluate elevators still under warranty or service contract?
Yes, we absolutely can—and should. Even if your elevator is under warranty or covered by a service agreement, an independent evaluation helps ensure everything is operating as it should. It's a smart way to verify your contractor's work and spot any performance issues early, all while protecting your investment with objective, unbiased feedback.
Will this evaluation disrupt building operations?
Our goal is to keep disruptions to a minimum. We typically perform testing during low-traffic hours and coordinate with your building staff in advance. Most inspections are quiet and quick, so tenants or employees may not even notice we're there. You get a full performance check without the headache of interfering with day-to-day operations.
Do you provide modernization recommendations?
Absolutely. During every evaluation, we look for signs of outdated equipment or inefficient systems. If modernization makes sense, we'll lay out your options clearly—what needs upgrading, why, and how much you can expect to spend. We'll even include ROI insights to help you decide if it's the right time to invest in newer, smarter elevator technology.
Take Control of Your Elevator's Performance TodayProtect Your Tenants. Optimize Your Assets. Avoid Unnecessary Downtime.
Your elevators play a crucial role in the safety, satisfaction, and efficiency of your property. Don't wait until performance problems spiral into emergency repairs or legal issues. A professional elevator consultant gives you the insight and confidence to plan ahead, budget wisely, and keep your building moving smoothly. Ready to schedule your elevator performance evaluation? Let's talk. Contact us today to book an on-site assessment or learn more about how our process works. |
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